Concierge

Our team is trained to provide a 5-star guest house-style concierge service, as well as to ensure a safe and secure environment for residents. We carefully select candidates with the traits and skills that make them ideal for this role. Then we teach them the skills needed for the different properties.

Hope Inn has a service history that is second to none, with our customer contract renewal rate the highest in the industry. All of the buildings we provide concierges to have unique needs. Our role is to understand these needs and ensure our concierges are trained to fulfill them in an exemplary manner.